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Harris R. — Crafting the New Conversational Speech Systems
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Íàçâàíèå: Crafting the New Conversational Speech SystemsÀâòîð: Harris R. Àííîòàöèÿ: Soundly anchored in user centered design and natural language studies, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research - in HCI, dialogue design, pragmatics, linguistics, lexicography, conversation analysis, computational linguistics, and cognitive and social psychology - Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work
ßçûê: Ðóáðèêà: Ðàçíîå /Ñòàòóñ ïðåäìåòíîãî óêàçàòåëÿ: Ãîòîâ óêàçàòåëü ñ íîìåðàìè ñòðàíèö ed2k: ed2k stats Ãîä èçäàíèÿ: 2004Êîëè÷åñòâî ñòðàíèö: 624Äîáàâëåíà â êàòàëîã: 30.12.2007Îïåðàöèè: Ïîëîæèòü íà ïîëêó |
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5-Ws and an H 259n 802.11, definition of 521 AAC see “Augmentative and Alternative Communication (AAC).” Acceptance, false, definition of 530 (see also “Contribution model.”) Access, random, definition of 541 Accommodation, lexical see “Convergence.” Acoustic repair signals 421 Acoustic repair signals, dialogue and 375—377 Acrolects 318n Action, collaborative 28 Action, speech as 94—101 Activity, speech and 432—433 Acts, amalgam dialogue see “Dialogue acts.” Acts, assertive, definition of 522 Acts, commissive, definition of 524 Acts, communicative 120n Acts, constitutive 103 104 108—111 121 Acts, constitutive, definition of 108—109 525 Acts, declarative dialogue 109 110—111 Acts, declarative, definition of 526 Acts, dialogue 94 94n 101—107 111n 120n 124 Acts, dialogue management 103 104 121 Acts, dialogue management, definition of 527 Acts, dialogue, definition of 527 Acts, dialogue, flow-regulating 138—143 Acts, dialogue, into speech 444—445 Acts, directive, definition of 528 Acts, expressive dialogue 109 110 Acts, expressive, definition of 530 Acts, flow-regulating 103 104 158 Acts, flow-regulating, definition of 531 Acts, groundskeeping 103 104 158 Acts, illocutionary 94n Acts, informative 103 104 111—118 121 Acts, informative, definition of 111—112 534 Acts, interrogative, definition of 534 Acts, obligative 103 104 118—120 121 Acts, obligative, definition of 118 538 Acts, speech 94n 120n Acts, speech, definition of 544 Acts, system-directive, definition of 545 Acts, task management 103 104 121 Acts, task management, definition of 546 Adjacency pairs 129n (see also “Dialogic pairs.”) ADSI see “Analog Display Services Interface (ADSI).” Aesthetic design, heuristic evaluation and 506—507 Aesthetics, agent design and 309 346 Aetalects 318n Affixes 71 Affordance, definition of 521 Age-based variations 318n agents 30 221 301—346 301n Agents, artificial 341n Agents, cast and 311—345 Agents, definition of 521 Agents, embodied 340n Agents, intelligent 301n Agents, personification and 302—308 Agents, primary considerations and 308—310 agents, software 301n Agrammatism 59 Alarm, false see “Insertion.” Aldrich, Thomas Bailey 409 Alias, definition of 522 Allen, James 152 Alphabet, International Phonetic 41 Alphabetic thesaurus 282n Amalgam 158 Amalgam, dialogue act see “Dialogue acts.” Ambiguity 52—58 71 American English, characteristic average frequencies of 313 American English, Standard see “Standard American English.” Amex 146 Amtrak speech system 23 Analog Display Services Interface (ADSI), definition of 521 Analysis, conversation 28 38 102n 129n 130n 137n Analysis, conversation, definition of 523 526 Analysis, discourse, definition of 528 Analysis, qualitative 512 Analysis, quantitative 512 Analysis, structural, of operator assisted call 251 Analysis, task 247n Analysis, task, sample 249 262 263—264 Analysis, Wizard of Oz and 495—501 512 Anaphor, referential, coherence and 180 Anaphora 71 Anaphora, definition of 522 Antecedents 62n Anthropomorphic 30 Anthropomorphism 302 345 Anthropomorphism, definition of 522 Aphasia, Broca’s 59 Apple Computer’s Sherlock dictionary 298 Architect, interaction 225—229 240 Aristotle 203 205 219 237 303—304 322 409 Armchair designer 23 Articulatory synthesis, definition of 522 Artificial agents 341n ARTIMIS 85 85n 99 110 113 119 129 133 139 ASG see “Audiotel — Guide des Services (AGS).” Ask Jeeves 319n ASR see “Automatic Speech Recognition (ASR).” assertion 95—96 121 Assertion, definition of 522 Assertive acts, definition of 522 Assertives 104 112—114 121 Assertives, definition of 522 Assistance, computational, Wizard of Oz and 512 Assistance, human, Wizard of Oz and 512 Assistance, progressive 122 421 Assistance, progressive, definition of 540 Association ratio 196n Association ratio, definition of 522 Associative cohesion 163 172 173—177 180 Associative cohesion, definition of 523 ASU see “Automatic Speech Understanding (ASU).” AT&T research labs 503n ATD see “Automatic Telephone Dialogues (ATD).” Attentional state 66n Attraction, similarity 321n Attraction, similarity, principle of 328 Attwater, David 243 audio interface see “Voice interfaces.” Audio logo, definition of 522 Audio output 206 Audio, link identification and 414n Audio-monitoring equipment, Wizard of Oz and 484 Audiotel — Guide des Services (AGS) 85n Auditory GUI, voice interfaces and 211—214 Auditory icon see “Earcon.” Auditory User Interface (AUI) see “Voice interfaces.” Augmentative and Alternative Communication, (AAC), definition of 521 AUI see “Auditory User Interface (AUI).” Aurelius, Marcus 403 Austin, J. L. 94 Automatic Speech Recognition (ASR), definition of 522 Automatic Speech Understanding (ASU), definition of 522 Automatic Telephone Dialogues (ATD) 4 Automatic Telephone Dialogues (ATD), definition of 522 Baber, Chris 217 436 Back channel 148n Back-and-forth language use 28 Backchannel, definition of 523 Backchanneled feedback 148n Backchanneled utterance 148n Background see “Ground.” Baesman, Rob 313n Bailout, definition of 523 Balentine, Bruce 56n 57 Balogh, Jennifer 431 Bank of English corpus 196n Bank, datafields for deposit in design lexicon for 277 288 Bank, headword 275n Bannon, Liam J. 235 Barge-in 142n Barge-in, efinition of 523 Bargein 142n Basilects 318n Baum, L. Frank 211 474 477 479 481 482 484 490 495 Beckett, Samuel 366 Bernsen, Niels Ole 12 20 407 Bernsen-Dybkjaer taxonomy 500n Berra, Yogi 260 beta testing 499n 513 Beta testing, iterative evaluation and 510—512 Betting 119n Bickmore, Timothy 345 Bidirectional contribution model 436n Blade Runner 396 Bloomfield, Leonard 41 Blueprint, call flow 466 Bluetooth, definition of 523 Bodker, Susanne 235 Books on tape 213n Borruso, Sarah 12 Boundary cue words 54n Boyce, Rick 27 Boyce, Susan 236 442 Bradley, Jeff 27 branding 308n Branding, agent design and 308 346 Brennan, Susan 127n 283 449 British English, Standard see “Standard British English.” Broadening interaction 472 Broadening interaction, dialogue and 458—462 Broca’s aphasia 59 Bruce, Bertram 149 Bunt, Harry 103n 157 Burnard, Lou 274 Bush, George, Sr. 377 Butler, Samuel 198 Byrne, Bill 308 C&C see “Command-and-control (C&C).” CA see “Conversation analysis (CA).” Cahn, Janet 338n Calisher, Hortense 268 Call flow blueprint 466 Call flow, definition of 523 Call flow, fully specified, functionally habitable, for schema 463 Call flow, habitable, for takeout/delivery phone service 465 Call flow, linear, for voiced takeout/delivery pizza service 456 Call flow, planning 472 Call flow, planning, dialogue and 453—468 Call flow, plotting 463—468 Call flow, stepwise, for schema 460 Callers, payoffs to 270n Calvin & Hobbes 447 Cancellation, echo, definition of 529 Candidate, definition of 523 Capabilities 308n Capabilities, agent design and 309—310 Carnap, Rudolph 218n Carroll, John M. 262 451 Carroll, Lewis 138 411 Cascade, error see “Error spiral.” Cascading errors see “Error spiral.” Cassell, Justine 345 Cast, agent design and 311—345 346 Casting 346 Casting, agent design and 343—344 Cata doxas 198n Catadupe 198n Changing targets scenario, dialogue and 453 Channel, back 148n CHARACTER 346 Character, agent design and 322—323 Chomsky, Noam 218n Chu-Carroll, Jennifer 394 Church, Kenneth W. 269 Cicero, Marcus Tullius 275 366 Circumstances, product-development 492n Clarity of system state, heuristic evaluation and 506 Clark, Herbert 33 103n 107 143 436n CLUES 330 Clumps, sound 49 Cluster 158 Cluster, dialogue act see “Dialogue acts.” Cocktail party effect, definition of 523 Coding, parametric, definition of 539 Coggle, Paul 318 Cohen, Michael 176 431 Cohen, Philip 8 Coherence 162n 164—172 Coherence relations 169n 180—188 180n Coherence, discourse 162 162n Coherence, referential 163 165—168 171 179—180 Coherence, referential, definition of 523 Coherence, relational 163 168—170 168n 171 179—180 Coherence, relational, definition of 523 Coherence, topic management and 160—179 Coherence/cohesion schema 163n Cohesion 172—179 Cohesion, associative 163 172 173—177 180 Cohesion, associative, definition of 523 Cohesion, connective 163 172 177—179 180 Cohesion, connective, definition of 524 Cohesion, discourse 162 164 Cohesion, speech and 433 Cohesion, topic management and 160—179 cohesiveness 179 Colby, Ken 274 Collaborative action 28 Collaborative crisis 28 Colligate, definition of 524 Colligation 84n 199 Colligation, definition of 524 Colligation, diction and 197—198 Colligation, textual, definition of 524 Collision error see “Collision.” Collision, definition of 524 Collocate, definition of 524 Collocation 199 Collocation, definition of 524 Collocation, diction and 196—197 Collocation, principle of 71 Command-and-control (C&C) 396 Command-and-control (C&C), definition of 524 Command-line interfaces 4 5—6 8 Commissive acts, definition of 524 Commissives 103 104 121 Common ground see “Ground.” Communicative acts 120n Communion, phatic 252 Communion, phatic, definition of 539 Competence error see “Task slippages.” complexity 262 Complexity, speech and 433 Computational assistance, Wizard of Oz and 512 Computer Speech (CSp) 24 Computer Speech (CSp), definition of 526 Computer, dedicated to capture and logging of data, Wizard of Oz and 484 Computer, dedicated to database, Wizard of Oz and 483 Computer, dedicated to interaction, Wizard of Oz and 483—484 Computer-Telephone Integration (CTI), definition of 526 Concatenated-voice generators 311n Concatenation 70n Concatenation synthesis see “Concatenative synthesis.” Concatenative synthesis 73 Concatenative synthesis, definition of 524 Concatenative-recorded voice synthesis 311n
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