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Carter S. — The New Language of Business: SOA and Web 2.0
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Íàçâàíèå: The New Language of Business: SOA and Web 2.0
Àâòîð: Carter S.
Àííîòàöèÿ: There is now a direct, provable link between an organization's flexibility and business performance. To optimize flexibility, companies must achieve unprecedented levels of integration and automation of key processes and infrastructure, both internally and externally. At the same time, they must learn to manage their processes far more dynamically and responsively.
They must become flex-pon-sive*.
Until recently, technology stood in the way of achieving these goals. Thanks to the emergence of service oriented architecture (SOA), Web 2.0, and open standards, technology now enables companies to achieve those goals. In The New Language of Business, one of IBM's top SOA strategist demonstrates how business leaders can use innovations in technology to drive dramatic process improvements and support accelerating change.
Sandy Carter shows how to deconstruct your business into a "componentized" business model, then support that model with linked, repeatable IT services that can adapt quickly, easily, and economically. These techniques will help both IT professionals and business leaders reach new levels of operational excellence to deliver the market-focused innovations that matter most.
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Ðóáðèêà: Òåõíîëîãèÿ /
Ñòàòóñ ïðåäìåòíîãî óêàçàòåëÿ: Ãîòîâ óêàçàòåëü ñ íîìåðàìè ñòðàíèö
ed2k: ed2k stats
Ãîä èçäàíèÿ: 2007
Êîëè÷åñòâî ñòðàíèö: 288
Äîáàâëåíà â êàòàëîã: 30.12.2007
Îïåðàöèè: Ïîëîæèòü íà ïîëêó |
Ñêîïèðîâàòü ññûëêó äëÿ ôîðóìà | Ñêîïèðîâàòü ID
Ïðåäìåòíûé óêàçàòåëü
Access services, SOA Reference Architecture 67
Accountability levels 25—26
ACI Global, Process 257—258
ACORD (Association for Corporate Operations Research and Development) 122
Adding value to information 163—164
Ajax (Asynchronous JavaScript And XML) 180 186
Aligning vision for the future 111—113
Alignment, business and IT alignment 110
Amazon E-Commerce Service (ECS) 218
ASEAN (Association of Southeast Asian Nations) 5
Assets, managing lifecycle of (SOA governance) 118—119
Beyler, Stefan 270
Bombardier Aerospace, flexibility 17—18
BPM (Business Process Management) 47 136—139 241
BPM (Business Process Management), best practices 138
BPM (Business Process Management), choosing business processes 140—142
BPM (Business Process Management), deploying business processes with SOA 146—147
BPM (Business Process Management), establishing business process domains 147—149
BPM (Business Process Management), managing operations with executive dashboards and scorecards 150—152
BPM (Business Process Management), modeling and simulating the chosen processes 142—145
Broward County Public Schools, collaboration 171—173
Brown, Cleyson L. 262
BSRR (Business Service Registry and Repository) 82—84 101—102
Business and IT alignment 110
Business and IT alignment, aligning vision for the future 111—113
Business application services, SOA Reference Architecture 67
Business centric entry points, value of 173—174 176
Business competencies 26—27
Business components 25
Business flexibility, modeling and simulation of business processes 144
Business impact metrics, IBM 236—237
Business models, effects of Web 2.0 and SOA 191—193
Business models, effects of Web 2.0 and SOA, required skills 193—194
Business process domains, establishing 147—149
Business Process Importance case study 9
Business Process Management see “BPM”
Business Process Management Maturity and Adoption Model 138—139
Business processes, choosing 140—142
Business processes, modeling and simulating 142—145
Business services, SOA governance 117—118
Businesses, deconstructing 24—30
BusinessMart AG 252—255
Case studies, Automobile Club of Italy (ACI) 257—258
Case studies, Bombardier Aerospace: Business Flexibility Strategy Takes Flight 17—18
Case studies, Broward County Public Schools, collaboration 171—173
Case studies, Business Process Importance 9
Case studies, BusinessMart AG 252—255
Case studies, CashCall, Inc. 154—155
Case studies, Coldwater Creek 58—59
Case studies, COSCON 255—257
Case studies, creating financial programs quickly in support of marketing directions 156—157
Case studies, Delaware Electric Cooperative 153—154
Case studies, electronics company 34—35
Case studies, financial services company 56—58
Case studies, IBM see “IBM”
Case studies, ING, infrastructure and management 278—279
Case studies, large property and casual insurance company 121—123
Case studies, length of time to develop applications 195
Case studies, Media and Entertainment industry 196
Case studies, Mitsui-Soko Co. 113—114
Case studies, Parcorini 251—252
Case studies, People’s Bank of China, lifecycle of service assets in action 275—277
Case studies, Pep Boys 258—260
Case studies, Porto Media 33—34
Case studies, PostFinance 32—33
Case studies, Region Vastra Gotaland (VGR), information 166—167
Case studies, retail and manufacturing company 156—157
Case studies, retail industry company 54—55
Case studies, s.Oliver 269—274
Case studies, SOA CoE 121—123
Case studies, Sprint see “Sprint”
Case studies, Standard Life group of companies 99—101
Case studies, Storebrand, information 165—166
Case studies, U.S. Open 260—262
Case studies, University of Pittsburgh Medical Center, infrastructure and management in support of SOA 129—130
Case studies, Wachovia Bank 72
Case studies, Xerox Corporation 92—94
Case studies, Yammar Company Limited 215—216
CashCall, Inc. 154—155
CBM (Component Business Model) 28—29
CBM (Component Business Model), case studies, Porto Media 33—34
CBM (Component Business Model), case studies, PostFinance 32
CBM (Component Business Model), case studies, Sharp Electronics Corporation 35
CBM (Component Business Model), leveraging, to deliver value 37—38
CBM (Component Business Model), patterns of success 36—37
Center of Excellence (CoE) 121 147—149
China, growth 5
Choosing business processes 140—142
Clarity, modeling and simulation of business processes 144
COATS (Customer Order Analysis and Tracking System) 231—232
COATS (Customer Order Analysis and Tracking System), SOA and reuse 232—234
CoE (Center of Excellence) 121 147—149
Collaboration 167—169
Collaboration, Broward County Public Schools case study 171—173
Collaboration, expanding the portal with collaboration tools 170—171
Collaboration, learning from other companies 251—255
Collaboration, role-based view to 169—170
Commodity overhead, deciding what is 30—31
Competing in specialization 24
Competing in specialization, deciding how to invest 31
Competing in specialization, deciding what’s differentiating and what is commodity overhead 30—31
Competing in specialization, deconstructing your business 24—30
Component Business Model see “CBM”
components 47
Composite applications 47
Connectivity 47 101—102
Connectivity, SOA entry points, flexibility 60—61
Connectivity, U.S. Open case study 260—262
Connectivity, Web 2.0 and SOA 188
Control, accountability levels 26
Core competencies, focusing on to tap, new markets 263—264
COSCON, process 255—256
Costs of implementing SOA 210
Cripps, Gary 153
CRM (Customer Relationship Management) 20
Cross-functional teams, IBM 230
Cultural change, IBM 238
Cultural change, IBM, focus on horizontal processes for flexibility 238
Cultural change, IBM, focus on innovation through reuse 238—239
Customer Order Analysis and Tracking System (COATS) 231—232
Customer relationship management (CRM) 20
D&B Business Credit Quick Check 197
D&B Business Verification 197
D&B Geo Point 197
D&G WorldBase marketing Plus 197
DEC (Delaware Electric Cooperative) 153—154
Decision rights, SOA governance 116—117
Decision-intensive processes 141
Deconstructing businesses 24—30
Define stage, SOA governance 116
Delaware Electric Cooperative (DEC) 153—154
Deploying business processes, with SOA 146—147
Development services, SOA Reference Architecture 67
Differentiating, deciding what is differentiating 30—31
Direct, accountability levels 25
Document-intensive processes 141
Domains, establishing business process domains 147—149
Donson, Ron 72
Dot-com boom 3
Dun & Bradstreet 197
e-IRB (Enterprise Investment Prioritization) 230
EAC (Enterprise Architecture Council), IBM 228—229
Economics, drivers of flexibility 15
ECS (Amazon E-Commerce Service) 218
Effectiveness, measuring (SOA governance) 119—121
EIRB (Enterprise Investment Review Board), IBM 227
El Sawy, Omar 139
Enable stage, SOA governance 116
Enterprise Architecture Council (EAC), IBM 228—229
Enterprise Investment Prioritization (e-IRB) 230
Enterprise Investment Review Board (EIRB) 227
Enterprise Resource Planning (ERP) 20
Enterprise Service Bus (ESB) 48 55 101—102
Enterprise Service Bus (ESB), best practices 85—94
Enterprise Service Bus (ESB), integration 95
Enterprise Service Bus (ESB), service monitoring 97
Enterprise Service Bus (ESB), service monitoring for end-to-end visibility of service interactions 86
Enterprise Service Bus (ESB), Xerox Corporation 92—94
Enterprises 20
Entry points, BPM see “BPM”
Entry points, collaboration see “Collaboration”
Entry points, information see “Information”
Entry points, learning from other companies 250—251
Entry points, learning from other companies, Information 258—260
Entry points, learning from other companies, People and Collaboration 251—255
Entry points, learning from other companies, Process 255—258
Entry points, multiple entry points, Sprint 262—263
Entry points, Multiplier Effect 267—268
Entry points, Web 2.0 and SOA 187—190
ERP (Enterprise Resource Planning) 20
ESB (Enterprise Service Bus) 48 55 196
Establishing, business process domains 147—149
Establishing, decision rights, SOA governance 116—117
Execute, accountability levels 26
Executive dashboards, managing business operations 150—152
Expanding portals with collaboration tools 170—171
Expectations, IBM 234—235
Extensible markup language (XML) 77
Factory in a box, IBM 236—237
File Transfer Protocol (FTP) 87
Financial programs, creating quickly in support of marketing directions 156—157
Flex-pon-sive 4
Flex-pon-sive, defined 13—14
Flex-pon-sive, flexibility, drivers of 15—16
Flex-pon-sive, results of flex-pon-sive companies 244—246
flexibility 6
Flexibility, case studies, Coldwater Creek and SOA 58—59
Flexibility, case studies, financial services company 56—58
Flexibility, case studies, retail industry 54—55
Flexibility, drivers of 15—16
Flexibility, integration 19
Flexibility, SOA 51—53 59
Flexibility, SOA, connectivity 60—61
Flexibility, SOA, lifecycle of 102—103
Flexibility, SOA, reuse 61—62
Focusing on core competencies to tap new markets 263—264
Focusing on processes 8—10
ftp (file transfer protocol) 87
Gartner 138
Gautzsch 192
GE (General Electric) 5
Gerstner, IBM 225
Governance 105—107 274—275
Governance model, IBM 227
Governance model, IBM, cross-functional teams 230
Governance model, IBM, EAC 228—229
Governance model, IBM, EIRB 227
Governance model, IBM, unit functional teams 230
Governance, case studies, Mitsui-Soko Co. 113—114
Governance, IT governance 107—109
Governance, lifecycle management, linked through service registry and repository 130—132
Governance, SOA governance 114
Governance, SOA governance, Define stage 116
Governance, SOA governance, defining high-value business services 117—118
Governance, SOA governance, Enable stage 116
Governance, SOA governance, establishing decision rights 116—117
Governance, SOA governance, link to service lifecycle management 124—129
Governance, SOA governance, managing the lifecycle of assets 118—119
Governance, SOA governance, Measure stage 116
Governance, SOA governance, measuring effectiveness 119—121
Governance, SOA governance, Plan stage 116
GPM (gross profit margin) 10
Granularity, service granularity 79—81
Growth 5—6
Guileen, Mauro 106
High-value business services, SOA governance 117—118
Horizontal processes for flexibility, IBM 238
IAA (International Actuarial Association) 122
IBM 223—224
IBM, business impact metrics 236—237
IBM, COATS 231—234
IBM, cultural change 238—239
IBM, factory in a box 236—237
IBM, governance model 227
IBM, governance model, cross-functional teams 230
IBM, governance model, EAC 228—229
IBM, governance model, EIRB 227
IBM, governance model, unit functional teams 230
IBM, history of 224—227
IBM, journey of 230—231
IBM, set expectations 234—235
IBM, skills 240
IBM, SOA and reuse 232—234
IBV (Institute for Business Value) 244
IFAs (independent financial advisors) 99
information 48 157—158
Information services, SOA Reference Architecture 66
Information Technology Infrastructure Library (ITIL) 108
Information, adding value to 163—164
Information, elusive single view of information 159—163
Information, learning from other companies 258—260
Information, providing a single source of information through SOA 158—159
Information, Region Vastra Gotaland (VGR) case study 166—167
Information, Storebrand case study 165—166
Information, Web 2.0 and SOA 188
Infrastructure and management 126 277
Infrastructure and management, case studies 129—130
ING 278—279
ING, infrastructure and management 278—279
Innovation 7—8
Institute for Business Value (IBV) 244
Integration, businessMart AG 253
Integration, flexibility 19
Integration, modeling and simulation of business processes 145
Interaction services, SOA Reference Architecture 66
International Actuarial Associaton (IAA) 122
Interoperability standards, web services 76—79
Investments, deciding how to invest 31
IT and business-alignment skills, IBM 240—242
IT governance 107—109
IT services management services, SOA, Reference Architecture 67
IT, effects of Web 2.0 and SOA 192
ITIL (Information Technology Infrastructure Library) 108
KPIs (Key Performance Indicators) 150—152
Language of business 173—176
Learning from other companies around entry points 250—251
Learning from other companies around entry points, Information 258—260
Learning from other companies around entry points, People and Collaboration 251—255
Learning from other companies around entry points, Process 255—258
Leveraging CBM to deliver value 37—38
Lifecycle of SOA, flexibility 102—103
Loose coupling, web services 78—79
Managing, operations, with executive dashboards and scorecards 150—152
Managing, the life cycle of assets, SOA governance 118—119
Marketing effects of Web 2.0 and SOA 191
Mash-up 184
Maximizing your company’s journey with shorter time to value 279—280
McDonald’s 4
Measurable metrics, modeling and simulation of business processes 144
Measure stage, SOA governance 116
Measuring effectiveness, SOA governance 119—121
Media and Entertainment industry, length of time to develop applications 196
MediaHub 196
MediaHub Enterprise Service Bus (ESB) 196
Miller, Howie 232 239
Mistakes, don’t bite off too-big projects 206—207
Mistakes, don’t do this alone—leverage partners who have experience 217—219
Mistakes, don’t expect flexibility without open standards 216—217
Mistakes, don’t expect maximum business flexibility without SOA 202
Mistakes, don’t expect to do this without culture modification 212
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