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Butterworth-Heinemann — Business Continuity and Disaster Recovery Planning for IT Professionals
Butterworth-Heinemann — Business Continuity and Disaster Recovery Planning for IT Professionals



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Íàçâàíèå: Business Continuity and Disaster Recovery Planning for IT Professionals

Àâòîð: Butterworth-Heinemann

Àííîòàöèÿ:

Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Katrina Makes Landfall in the Gulf Coast. Avalanche Buries Highway in Denver. Tornado Touches Down in Georgia. These headlines not only have caught the attention of people around the world, they have had a significant effect on IT professionals as well.

As technology continues to become more integral to corporate operations at every level of the organization, the job of IT has expanded to become almost all-encompassing. These days, it's difficult to find corners of a company that technology does not touch. As a result, the need to plan for potential disruptions to technology services has increased exponentially.

That is what Business Continuity Planning (BCP) is: a methodology used to create a plan for how an organization will recover after a disaster of various types. It takes into account both security and corporate risk management tatics.

There is a lot of movement around this initiative in the industry: the British Standards Institute is releasing a new standard for BCP this year. Trade shows are popping up covering the topic.

* Complete coverage of the 3 categories of disaster: natural hazards, human-caused hazards, and accidental and technical hazards.
* Only published source of information on the new BCI standards and government requirements.
* Up dated information on recovery from cyber attacks, rioting, protests, product tampering, bombs, explosions, and terrorism.


ßçûê: en

Ðóáðèêà: Ðàçíîå/

Ñòàòóñ ïðåäìåòíîãî óêàçàòåëÿ: Ãîòîâ óêàçàòåëü ñ íîìåðàìè ñòðàíèö

ed2k: ed2k stats

Ãîä èçäàíèÿ: 2007

Êîëè÷åñòâî ñòðàíèö: 456

Äîáàâëåíà â êàòàëîã: 11.12.2007

Îïåðàöèè: Ïîëîæèòü íà ïîëêó | Ñêîïèðîâàòü ññûëêó äëÿ ôîðóìà | Ñêîïèðîâàòü ID
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Ïðåäìåòíûé óêàçàòåëü
Acceptance, risk      263—264
Access, managing data      30—31
Accidents and technological hazards      22—23
Accounts receivable, and business disruptions      127
Activation phase, BC/DR plan      295—296
Administration and mitigation strategies      281
Administration, support team, BC/DR      305
Analysis      See business impact analysis (BIA)
Appendices, BC/DR plan      322—324 329
Assessments of BC/DR training      363—364
Assessments, impact      257
Assessments, risk      See risk assessment
Assessments, vulnerability      See vulnerability assessment
Assets and risk transference      213
Assets, reviewing critical system priorities      280
Auditing and testing and training activities      360—361
Auditing BC/DR plans      113—114 393—394 399—400 405
Auditing, performing security audits      381—384
Availability, confidentiality, and integrity (CIA)      174
Avian flu, and risk assessment      165—168
Avoidance, risk      264—265
backing up data      64 280—287 290
BC/DR (business continuity/disaster recovery) planning      See also BC/DR plans BC/DR
BC/DR (business continuity/disaster recovery) planning, cost of planning vs. failure      11—17
BC/DR (business continuity/disaster recovery) planning, executive support for      23
BC/DR (business continuity/disaster recovery) planning, introduction to      2—5
BC/DR (business continuity/disaster recovery) planning, people, process, and technology of      5—10
BC/DR plans, business continuity, maintenance and review phases      301—302
BC/DR plans, business disruption phases      295—298
BC/DR plans, change management      392—396 404—405
BC/DR plans, communication plans      317—319
BC/DR plans, crisis communications      332—336
BC/DR plans, defining tasks, assigning resources      311—316 327
BC/DR plans, developing, maintaining      31—35
BC/DR plans, distribution, appendices      322—324
BC/DR plans, making business case for      40—42 119—120 121
BC/DR plans, plan components      64—96
BC/DR plans, project to create      See BC/DR projects
BC/DR plans, training and testing      367—381 384—388
BC/DR plans, triggers, recovery phases      298—301
BC/DR projects, clearly defined objectives, requirements, scope      60—62
BC/DR projects, close out      401—402 406
BC/DR projects, introduction to      54—55
BC/DR projects, key contributors, responsibilities      96—105 117—118
BC/DR projects, plan components      117
BC/DR projects, project definition      66 106—111 115 118
BC/DR projects, project manager      59
BC/DR projects, project plan      112—114
BC/DR projects, project team, organization      75—89 329—330
BC/DR projects, success criteria      68—69 115
BC/DR projects, success, elements of      55—64 116
BC/DR projects, user involvement      58—59
bcp      See business continuity planning
Biological hazards      172—173
Bird flu      165—168
Blum, Justin      180
Budget, BC/DR projects      65—66 80—84
Buildings and risk mitigation strategies      278
Buildings in floodplains      154
Buildings, -specific failures      178—179
Buildings, emergency plans for      357—358
Buildings, fire, and risk assessment      152—153
Buildings, fireproofing costs      140
Business continuity and disaster recovery (BC/DR)      See also BC/DR plans BC/DR
Business continuity and disaster recovery (BC/DR), phases of      295—302 326
Business continuity and disaster recovery (BC/DR), planning      See business continuity planning
Business continuity plan      75
Business continuity planning (BCP) and disaster planning      12—15
Business continuity planning (BCP), basics of      31—36
Business continuity planning (BCP), described      3
Business continuity, activities      351—352 354 356
Business continuity, described      37
Business continuity, introduction to      2—5
Business continuity, training      361—375
Business disruptions, impacts of      236—238
Business disruptions, phases, and BC/DR plan      295—297
Business impact analysis (BIA) and risk assessment      175—176
Business impact analysis (BIA) in vulnerability assessment      201
Business impact analysis (BIA), data points      238—243 257
Business impact analysis (BIA), described      34 112 258—259
Business impact analysis (BIA), determining impacts      236—238 257
Business impact analysis (BIA), gathering data for      231—236 256—257
Business impact analysis (BIA), identifying business functions      226—231 256
Business impact analysis (BIA), impact criticality      216—225 255—256
Business impact analysis (BIA), inputs and outputs      224
Business impact analysis (BIA), introduction to      210 254
Business impact analysis (BIA), overview of      211—215 254—255
Business impact analysis (BIA), preparing report      252—253
Business impact analysis (BIA), small business example      245—251
Business, components of      5—10 37—38
Business, continuity      See business continuity
Business, financial aspects of disruptions      124—130
Business, fraud, theft      27—30
Business, functions, BIA data points      238—243
Business, functions, identifying      226—231 256
Business, requirements, BC/DR projects      107—109
California, earthquakes in      159—160
California, notice of security breach laws      46—47
Case studies, crisis communications      331—336
Case studies, financial impacts of disasters and disruptions      123—131
Case studies, legal obligations regarding data security      43—50
Cash flow, business disruption impacts      125 128—129
CDC (U.S.Centers for Disease Control)      165
Change control, change management, BC/DR change management      392—396
Change control, change management, BC/DR plans      321—322 328 397—398 404—405
Change control, change management, BC/DR projects      88 93—94
Change notifications      396
Checklists for key processes      372
Checklists, emergency response activation      346—347
Checklists, threat      182—184
Chemical, fire suppression systems      152—153
Chemical, hazards and risk assessment      172—173
ChoicePoint data security incident      44—45 47 124
CIRP (cyber incident response plan)      77
CIRT (computer incident response team)      362—363
Clarke, Richard A.      180
Close out, BC/DR projects      94—95 401—402 406
Coca Cola      104—105
Cold sites, IT recovery      283
Cold weather related hazards      19
Communication, BC/DR plans      317—319 327—328
Communication, BC/DR projects      89—90 97
Communication, during crisis      344
Compliance, and critical process assessment      228
Computer Emergency Response Team (CERT)      350—351 353—354
Computer incident response team (CIRT)      347—351 353—354 362—363
Confidentiality, integrity, and availability (CIA)      174—175
Conn, Deanna      43 101
Constraints, BC/DR projects      68
Contact information, BC/DR      309—311
Contamination of food, water      181—182
Continuity of operations plan      76
Continuity, business      See business continuity
Continuous availability      4
Contractual arrangements for BC/DR services      312—316
Costs of BC/DR planning      11—15 378—379
Costs of continuous availability      4
Costs, BC/DR project budget      65—66
Costs, BC/DR project estimates      70
Costs, financial aspects of business disruptions      124—130
Costs, risk mitigation strategies      263 270—271
Credibility, and business disruptions      236 237
Crime, cyber      176—178
Crisis communication plans      76—77 332—336
Crisis management team (CMT)      341 343—346 355
Crisis management, communication teams      297—298 303
Critical data, mitigation strategy for      274—278
Critical path, BC/DR projects      91—92
Customer Relations Management (CRM) systems      88—89 244
Customer service, and mitigation strategies      281
Customers, DC/DR communication plans      318
cyber crime      176—178
Cyber incident response plan (CIRP)      77
Cyber threats      174—179
Cyclones      162—164
Damage assessment team      297 304
Data security, breaches, questions about      51—52
Data security, ChoicePoint incident      44—45
Data security, federal laws regarding      48—50
Data security, state laws regarding      45—48
data, backing up      64
Data, critical, mitigation strategy for      279
Data, eletronic data threats      23—31
Data, gathering for business impact analysis      231—236
Data, loss of sensitive, legal liability for      41
Data, loss, and risk management      178
Data, managing access      30—31
Data, points, business impact analysis      238—243
Data, random reviews      28
Data, searches      187—188
Data, security      See data security
Database administrator (DBA)      214
Deffeyes, Kenneth      181
Definition, project plan      66 106—111
Dependencies, IT, and BIA data points      238—243
Design, reliable system      32
Desktop solutions, IT recovery      285—286
Developing, BC/DR training programs      364—365
Developing, risk mitigation strategies      273—278
Development, and research, critical processes, functions      230
Diagrams, risk      188—190
Disaster recovery, described      37
Disaster recovery, emergency response and      346—347
Disaster recovery, introduction to      2—5
Disaster recovery, phases of      295—302
Disaster recovery, plans      76
Disaster recovery, training      361—375
Disasters      See also specific disaster
Disasters, costs of      11
Disasters, phases, and BC/DR plan      295—297
Disasters, types of      17—31 38—39
Disk systems, IT recovery      284
Disputes, labor      170
Downstream losses      212—213
Drought, and risk assessment      158—159
E-mail, and mitigation strategies      280
Earnest, Debbie      379
Earnings, financial aspects of business disruptions      129—130
Earthquakes and risk assessment      138 159—162
Earthquakes, readiness kit      206
Electrical storms      156—158
Electronic data threats      23—31
Electronic vaulting, IT recovery      285
Emergency preparation in BC/DR plan      113
Emergency Response Teams (ERTs)      297 341—343 361—362
Emergency response, recovery, business continuity phase      351—352
Emergency response, recovery, crisis management team      343—346
Emergency response, recovery, disaster recovery      346—347
Emergency response, recovery, IT recovery tasks      347—351
Emergency response, recovery, overview of emergency management      338—339
Emergency response, recovery, plans      339—343 354—355
employees      See also people
Employees and business disruptions      236
Employees and business impact analysis      215
Employees, BC/DR key personnel      302—311
Employees, DC/DR communication plans      317—319
Employees, physical/personnel team      306—307
Encrypted data, notice of security breach laws      46 51 52
Environmental impacts of business disruptions      237
Epidemics      165—168
Equipment and mitigation strategies      281
Equipment, procurement team      307
ERTs (emergency response teams)      297 341—343 361—362
Escalation procedures, BC/DR project      87
Estimates, making for BC/DR projects      70
Evaluating BC/DR training      370
event logs      319—320 325—326 328
Executive support for BC/DR planning      23
Executive support for BC/DR project      55—58
Executives as BC/DR plan stakeholders      78—79
Exercises, BC/DR training      373
Expense insurance      213
Facilities and mitigation strategies      281—282
Facilities, assessing critical processes, functions      226—227
FACTA (Fair and Accurate Credit Transactions Act of 2003)      48—49
Fair Credit Reporting Act (FCRA)      44—45
FEMA (Federal Emergency Management Agency)      338 19
Field exercises, BC/DR training      374
Finance department and BC/DR projects      100
Finance department and Crisis Management Teams (CMTs)      345—346
Finance department, assessing critical processes, functions      227
Financial aspects of business disruptions      236
Fire suppression systems      138
Fire, and risk assessment      151—153
Fireproof buildings      140
Fires, drought and      158—159
Fires, human-caused      168—179
Float, and critical path      91
Floods, and risk assessment      153—154
Food contamination and risk assessment      181—182
Fraud      27
FTC’s suit against ChoicePoint      44—45
Functional requirements, BC/DR projects      109—110
Geologic hazards      20
Gramm — Leach — Bliley Act (GLBA)      25
H.R. bill 4127 (proposed), data security      49
Hardening systems      382
Hash, John S.      139
Hazards, chemical, biological      172—173
Hazards, human-caused      20—22
Hazards, natural      18—20
Heaviside, Katherine      13
HIPAA (Health Insurance Portability and Accountability Act)      25—26
Hoenig, Patty      331
Homicide, workplace      170—171
Hot sites, IT recovery      283
Hubbert, M.King      181
Human Resources (HR) and BC/DR projects      99
Human Resources (HR) and business disruptions      237
Human Resources (HR) and business impact analysis      215
Human Resources (HR) and Crisis Management Teams (CMTs)      344—345
Human Resources (HR), assessing critical processes, functions      227—228
Human Resources (HR), BC/DR team      306
Human Resources (HR), processes, flowchart      8—9
Human threats, risk management component      168—179
Human-caused hazards      20—22
Hurricane Katrina      18—19 163 341
Hurricanes      162—164
Identifying business functions      226—231 256
Impact analysis and risk assessment      139—140
Impact analysis, business      See business impact analysis
impact assessment      140
Impact criticality, criticality categories      216—218
Impact criticality, recovery time requirements      218—225
Implementation of BC/DR projects      92—94
Important business processes, functions      217—218
Influenza      165—168
Information technology      See IT
Infrastructure and risk mitigation strategies      278
Infrastructure in risk assessment      141—143
Infrastructure in vulnerability assessment      197—198
Infrastructure, BC/DR project      84—85
Infrastructure, critical, mitigation strategy for      279—280
Insider fraud, theft      27—30
Inspections, spot      28
Insurance and Crisis Management Teams (CMTs)      345
Insurance, expense      213
Insurance, key man      214
Integrity, confidentiality, and availability (CIA)      174—175
Interdependencies and business impact analysis      212
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