This book is an essential reference for academicians and practitioners alike.

Its aim is to bridge the gap between research and industrial need, providing further insight to end users about the dangers of poor quality information, emerging technology trends, and state-of-the-art solutions, as well as the latest in acquisition, implementation, and ownership of those technologies. ICT (Information and Communication Technology) is helping to create a new business environment in which businesses are bound together as well as to service and support customers to their mutual benefit.