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Название: The Art of Connecting: How to Overcome Differences, Build Rapport and Communicate Effectively With Anyone
Авторы: Raines C., Ewing L.
"The Art of Connecting is filled with real-life examples of people handling potentially awkward or difficult relationships in everyday situations. There are also intriguing and uplifting stories of truly masterful communicators practicing their craft, in environments ranging from corporate boardrooms to television studios to the mountains of Lesotho in Africa. The authors explain how these expert connectors effortlessly shift among three distinct perspectives ("me," "you," and "them") to arrive at a clear and well-rounded view of every potential interaction." As our workplaces and communities become more diverse in more ways, it's more important than ever to focus not on what sets us apart, but on what can bring us together. Packed with refreshing perspectives and clear examples, The Art of Connecting shows you how.