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Название: Counterproductive work behavior: Investigations of actors and targets
Авторы: Fox S., Spector P.E.
Counterproductive work behavior encompasses a spectrum of actions that harm employees or organisations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. They can range from severe, systematic, abusive bullying to milder, ambiguous episodes of workplace incivility. This volume examines the conditions and events in modern organisations that contribute to counterproductive work behavior, as well as the steps organisations might take to combat it. Authors from bothXorth America and Europe analyse the interplay between the environmental factors of the workplace and the personal characteristics of the individual actors and targets of counterproductive work behavior. While these researchers study various aspects of this topic, the book deftly highlights the connections and distinctions in each of the authors work. The result is an mtegrative and comprehensive resource that will help stimulate future research in the field.