Gallagher R.S. — Great Customer Connections: Simple Psychological Techniques That Guarnatee Exceptional Service
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Название: Great Customer Connections: Simple Psychological Techniques That Guarnatee Exceptional Service
Автор: Gallagher R.S.
Аннотация:
This book will change the way that you communicate with customers. Perhaps more important, it will also change the way that you look at customer situations—from an art to a science.
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