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Название: A Practical Guide to Needs Assessment
Авторы: Gupta K., Sleezer C.M. (ed.), Russ-Eft D.F. (ed.)
Designed as a resource for practitioners, this book is filled with how-to information, tips, and case studies. It shows how to use data-based needs assessments to frame people-related problems and performance, improvement opportunities to obtain support from those who are affected by the changes, make effective decision, and increase efficiency.