Merkow, an e-commerce security advisor with a global financial services company, and Breithaupt, a project manager with a brokerage firm, offer strategies and solutions for companies with an Internet presence wishing to protect their own and their customers' privacy. They tell how to design and implement a privacy policy and how to communicate policies to customers. Many checklists, standards for privacy rights and practices, model policies, and lists of privacy advocates are included. Annotation c. Book News, Inc., Portland, OR (booknews.com)