This broad guide for managers and human resources professionals answers the questions that Falcone believes most often plague line and staff managers, hiring supervisors, HR people, and recruiters. It explains what to do as well as how to do it and provides practical solutions to potential problems. Chapters cover the hiring process, recruitment tools, online recruitment, interviewing, making a final selection, the firing process, progressive discipline, terminations for cause and summary offenses, and layoffs. Falcone is an HR manager for Paramount Pictures.