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Название: Six Sigma For Dummies
Авторы: Gygi C., Williams B., DeCarl N.
Tailored to the needs of small businesses, this guide explains the principles underlying the science of Six Sigma, and describes the tools and methods for implementing Six Sigma in an organization. Adopting the define, measure, analyze, improve, and control (DMAIC) strategy, the authors walk through each phase of a Six Sigma project and overview the different types of statistical analysis and management tools available.