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Grembergen W. — Strategies for Information Technology Governance
Grembergen W. — Strategies for Information Technology Governance

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Название: Strategies for Information Technology Governance

Автор: Grembergen W.

Аннотация:

IT governance is the organizational capacity to control the formulation and implementation of IT strategy. In this collection of recent research in the field, Van Grembergen (professor and chair, MIS Department, University of Antwerp, The Netherlands) presents material on IT governance models, processes, and mechanisms. Chapters, 14 in all, are written by academics and practitioners from Europe, the UK, and the US, and introduce IT governance frameworks, review performance management mechanisms, and show how IT governance can work in practice. The book is of interest to students in technology programs.


Язык: en

Рубрика: Технология/

Статус предметного указателя: Готов указатель с номерами страниц

ed2k: ed2k stats

Год издания: 2003

Количество страниц: 406

Добавлена в каталог: 14.10.2007

Операции: Положить на полку | Скопировать ссылку для форума | Скопировать ID
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Предметный указатель
account management      328
application delivery      134
balanced scorecard      152
balanced scorecard methodology      169
benchmark process      327
Best practices      270
budget      161
Business alignment      195
business contribution      130 131
Business process outsourcing      330
Business process reengineering (BPR)      153 170
Business value      7
business value of e-business initiatives      160
business-IT alignment maturity      99
business-IT strategy committee      323
centralization of IT      45
centralized market      363
Chief information officer (CIO)      246 318 322
client relationship manager      348
COBIT control objectives      279
COBIT's management guidelines      281
communications maturity      101
consultant groups      129
control objectives for information and related technologies      270
corporate governance      4
Critical success factors      270
cultural convergence      324
customer base      194
customer orientation      161
customer reach      194
Customer retention      161 194
customer satisfaction      161 194
customers-organisation interface      93
decentralization of IT      45
decentralized market      363
deferred system's design (DSD)      94
devolved      249
disseminator      260
e-business initiatives      152 160
e-business IT governance      81
e-business models      83
e-business projects      188
E-commerce      83
e-commerce applications      187
e-mall      93
e-shop      93
e-wakening      39
economic viability      88
employee retention      194
Enabler      131
Entrepreneur      260
exchange relationship      359
external metrics      227
extranets      84
figurehead      259
functional hierarchy      363
future orientation      130
generic e-business balanced scorecard      157
generic IT balanced scorecard      157
global governance structure      271
governance maturity      102
governance structures      357
Health care industry      357
human resource consideration      107
Human resources      329
information and communication technology (ICT)      357
Information economics      28
information management      322
information systems (IS)      82
Information technology (IT)      82
information technology (IT) budgets      188
Information technology governance      37
Insourcing      311
integration strategies      37
intellectual property      174
internal metrics      223
internal rate of return (IRR)      154
Internet marketing      162
intranets      84
IT balanced scorecard      129
IT function      247
IT governance      1 343
IT governance committees      348
IT governance framework      344
IT governance solutions      40
IT governance tactics      216
IT Infrastructure Library (ITIL)      352
IT investment      175 271
IT management      4
IT manager      247
IT organization      247
IT outsourcing partnerships      310
IT risks      271
IT steering committees      22
IT strategy      85 169 321
IT strategy committee      22
IT supplier      313
IT-business alignment exercises      351
key goal indicators      270
key performance indicators      270
knowledge management      169
knowledge metrics      169
Knowledge sharing      28
Knowledge workers      175
liaison      260
line management      247
management guidelines      270
managerial know-how      195
maturity models      270
measurability of IT      270
Measurement      219
Metric      219
Monitor      260 278
multiple outsourcing      315
NB power      343
negotiator      260
Net present value (NPV)      154
new Infrastructure      2
Norway      246
obligatory governance structure      360
one-to-one marketing strategy      85
operational excellence      130
organisational structures      272
Outsourcing      312
partnership maturity      102
payback method      155
Performance Management      18
Performance measurement      270
personnel leader      259
political science      360
product hierarchy      363
productivity paradox      3
project-based development      91
project-based learning      174
public infrastructure      2
resource allocator      260
Return on investment (ROI)      154 187
risk factor      3
Risk management      18
scope & architecture maturity      102
selected governance structure      360
selective outsourcing      314
service delivery processes      328
service level agreements      27
severity assessment.      197
shareholder value      271
single sourcing      315
situation snapshot      197
situation verification      197
skills maturity      102
software crisis      91
software quality characteristics      229
spokesman      260
statistical process control      221
Strategic alignment      270
strategic alignment maturity      101
strategic alignment model (SAM)      7
strategic flexibility      49
strategic information systems planning      26
Supply chain management      92
task/activity matrix      193
technology services      134
technostructure      329
total outsourcing      314
Transaction costs      361
tri-company      133
Trust      364
two-way strategic alignment      247
understanding of IT by business      113
user orientation      130
user satisfaction      131
Value chain      364
value delivery      18
value measurement maturity      101
vendor partnerships      247
Web-based marketing system      87
World Wide Web      84
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