Hawkins Mitchell V., Rothstein P.J. (ed.) — Emotional Terrors in the Workplace: Protecting Your Business' Bottom Line: Emotional Continuity Management in the Workplace
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Название: Emotional Terrors in the Workplace: Protecting Your Business' Bottom Line: Emotional Continuity Management in the Workplace
Авторы: Hawkins Mitchell V., Rothstein P.J. (ed.)
Аннотация:
The failure to adequately address the victims and the emotional dimensions of corporate problems changes adverse events into crises and catastrophes. This book aims to arm employees and managers with the tools necessary to manage emotional distress.
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