Here's the book you need to prepare the latest Cisco Internetwork Troubleshooting Support (CIT) exam, 642-831. This Study Guide provides:
* In-depth coverage of key exam topics
* Practical information on troubleshooting and optimizing Cisco internetworks
* Hundreds of challenging review questions
* Leading-edge exam preparation software, including a test engine, sample simulation questions, and electronic flashcards
Authoritative coverage of all exam objectives, including:
* Establishing an optimal system baseline
* Diagramming and documenting system topology and end system configuration
* Verifying connectivity at all layers
* Selecting an optimal troubleshooting approach
* Planning a network documentation system and baseline monitoring scheme
* Using Cisco IOS commands and applications to identify and isolate system problems
* Resolving sub-optimal system performance problems
* Restoring optimal baseline service
* Working with external providers and system users to resolve service provision problems