Endorsed by the Institute of Logistics and TransportThe last decade has seen steady improvements and relationship changes in retail logistics. These changes have proved so fundamental to business operating efficiency that it is now widely recognized that "logistics excellence" provides a profound competitive advantage. Emphasis is now on a quick response, efficient consumer response, category management and continuous replenishment — in short, relationships are now seen as the key to logistics excellence. This fully revised and updated edition brings together well-known academics and practitioners to share their research, ideas and experience of retail logistics in the 21st century. Including high-profile case studies of Tesco and the Co-operative Group, the contributions from leading experts in the field cover: * logistics principles * fashion logistics * research charting the internationalization of retailing e-logistics * internet-based exchanges * the introduction of SAP