Moving beyond industrial-age notions of work, Competency-Based Human Resource Management describes how to reinvent the HR department so that job competencies - rather than job descriptions - become the foundation for all HR efforts. By isolating and focusing on the key competencies that distinguish top performers, HR departments can unleash the power of exemplary performers across all job categories and see significant gains in productivity.

This comprehensive handbook shows organizations how to make the transition from a work-based environment to a competency-based foundation. It includes planning tools, checklists, worksheets, and other practical aids that guide HR professionals as they transform their organizations into world-class performers.