This book presents the refereed proceedings of the Second COST 237 International Workshop, held in Copenhagen, Denmark in November 1995 in the framework of the CEC COST 237 Multimedia Telecommunications Services Project. The 15 papers included in revised full versions were chosen from 24 workshop submissions individually solicited from groups of researchers and developers known to be active in the areas of interest. The papers are grouped in sections on multipeer communications, teleservices and applications support, broadband network and transport services, QoS assurance, and multimedia support.