This book is one of a series designed for people wanting to develop
their capabilities as managers. You might think that there isn’t anything
very new in that. In one way you would be right. The fact that
very many people want to learn to become better managers is not
new, and for many years a wide range of approaches to such learning
and development has been available. These have included courses
leading to formal qualifications, organizationally-based management
development programmes and a whole variety of self-study materials.
A copious literature, extending from academic textbooks to sometimes
idiosyncratic prescriptions from successful managers and consultants,
has existed to aid or perhaps confuse the potential seeker
after managerial truth and enlightenment.