Scott J., Lee D., Weiss S. — Microsoft Dynamics CRM 4 For Dummies (For Dummies (Computer Tech))
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Название: Microsoft Dynamics CRM 4 For Dummies (For Dummies (Computer Tech))
Авторы: Scott J., Lee D., Weiss S.
Аннотация:
This book is about Microsoft Dynamics CRM version 4, which we refer to
as simply Microsoft CRM or just CRM. We assume that Microsoft CRM
just showed up on your desktop computer or notebook. Chances are, you
already have some experience with one or more of the popular predecessors
to CRM — ACT, GoldMine, SalesLogix, or an earlier release of Microsoft CRM.
Maybe you thought your Outlook was actually a CRM system. (It isn’t.) Or
maybe you’ve never had any kind of CRM system — and never wanted one
either. In any event, now you have to get yourself up and running with this new
software. If you relate to any of this, Microsoft CRM 4 For Dummies is for you.
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