The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results.

Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations . An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available.

• Shows how to identify and set meaningful, sustainable outcomes
• Illustrates how to track and manage with outcomes
• Offers guidance in assessing capacity, and using outcome-based communications
• Features a companion Web site with the tools found in this book

Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations.Content:
Chapter 1 Approaching Outcomes (pages 5–16):
Chapter 2 The Language of Outcomes (pages 17–34):
Chapter 3 The Shape of Outcomes (pages 35–56):
Chapter 4 Finding Your Outcomes (pages 57–70):
Chapter 5 Planning with Outcomes (pages 71–92):
Chapter 6 The Capacity for Outcomes (pages 93–120):
Chapter 7 Tracking with Outcomes (pages 121–134):
Chapter 8 Learning with Outcomes (pages 135–154):
Chapter 9 Communicating with Outcomes (pages 155–170):
Chapter 10 Communicating Our Outcomes (pages 171–208):
Chapter 11 The Power of Six Sigma (pages 209–240):
Chapter 12 Keeping it All in Balance (pages 241–254):
Chapter 13 Budgeting with Outcomes (pages 255–260):
Chapter 14 Outcomes in Administration (pages 261–268):
Chapter 15 A Different View of Nonprofits (pages 269–278):
Chapter 16 Thinking about Value (pages 279–290):
Chapter 17 Building Value In (pages 291–304):
Chapter 18 A Few Final Tools … (pages 305–332):