Managers do not have the luxury of abdicating participation in information
systems decisions. Managers who choose to do so risk limiting their future business
options. Information systems are at the heart of virtually every business interaction,
process, and decision, especially when one considers the vast penetration of the Web
in the last few years. Mobile and social technologies have brought information
systems to an entirely new level within firms, and between individuals in their
personal lives. Managers who let someone else make decisions about their informa￾tion systems are letting someone else make decisions about the very foundation of
their business. This is a textbook about managing and using information, written for
current and future managers as a way of introducing the broader implications of the
impact of information systems.