The purpose of the book is twofold: to serve both as a handbook and as a textbook. Thus the reader should, for example, be able to study chapters on loss models without studying the chapters on the mathematical background first.
The handbook is based on many years of experience in teaching the subject at the Technical University of Denmark and from ITU training courses in developing countries by the editor Villy B. Iversen. ITU-T Study Group 2 (Working Party 3/2) has reviewed Recommendations on traffic engineering. Many engineers from the international teletraffic community and students have contributed with ideas to the presentation. Supporting material, such as software, exercises, advanced material, and case studies, is available at . where comments and ideas will also be appreciated.
The handbook was initiated by the International Teletraffic Congress (ITC), Committee 3 (Developing countries and ITU matters), reviewed and adopted by ITU-D Study Group 2 in 2001. The Telecommunication Development Bureau thanks the International Teletraffic Congress, all Member States, Sector Members and experts, who contributed to this publication.