Sybex, winner of "Best Study Guides" in CertCities 2003 and 2002 Readers' Choice Awards, has a hot new product for Microsoft's hot new certification — MCDST (Microsoft Certified Desktop Support Technician). If you're entering the IT workforce and want to ensure you have the skills to successfully troubleshoot desktop environments running Windows, this exam and book were created for you. Sybex is offering the best package at the best price — coverage of exams 70-271 and 70-272 in a single, low-priced volume! The companion CD includes advanced testing engine with hundreds of sample exam questions, electronic flashcards, along with the entire book in PDF.