Written by experienced process improvement professionals who have developed and implemented systems in organizations around the world, Interpreting the CMMI: ® A Process Improvement Approach provides readers with specific techniques for performing process improvement using the CMMI® and the family of CMM models. The authors walk readers through the myriad of charts and graphs involved in statistical process control and offer recommendations on which charts to use. They describe how to get started in the process improvement effort, as well as how to continue on to high-maturity. The text includes a CD-ROM that contains forms, templates, and examples.