Arming network administrators with a thorough understanding of Cisco’s current VoIP solutions and the means to put them to work, Configuring Cisco Voice Over IP, Second Edition demonstrates how to configure all of Cisco’s core VoIP products—among them Cisco CallManager software, Cisco 7910 series phones, and server-based IP PBXs. Now updated with coverage of Cisco’s AVVID enterprise solutions, this book continues to supply hands-on guidance on implementing QoS (Quality of Service) features to reduce network latency and jitter. It also provides case studies illustrating real-world VoIP configuration and troubleshooting strategies.