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Название: Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions
Автор: Rao M. (ed.)
Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept.