This book constitutes the refereed proceedings of the First International Conference on Electronic Government, EGOV 2002, held in Aix-en-Provence, France, in September 2002. The 78 revised full papers presented were carefully reviewed and selected from numerous submissions. As the first publication dedicated to electronic government, this book presents the state of the art in the field. The papers are organized in topical sections on introduction and framework, digital Olympics 2008, knowledge management, requirements, business process reengineering, electronic service delivery, designing innovative applications, electronic democracy, information society technologies program, implementing e-government, legal issues, technical issues, and various topics.