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| Ïîèñê ïî óêàçàòåëÿì |
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| Mattison R. — Data Warehousing and Data Mining for Telecommunications |
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| Ïðåäìåòíûé óêàçàòåëü |
Gains table, creating 147—148
Gains table, illustrated 149
Gains table, interpreting 148—49
Gains table, purpose of 149
Genetic algorithms 144
Geographical information systems (GIS) 155
Geographical models 68; see also “Business unit”
Geographical models, value chain development for 69
GEOlab 183; see also “STATlab”
GEOlab, defined 205
GEOlab, maps and objects 205
Global model 38—45
Global model, checkpoints 38—40
Global model, developing 40—42
Global model, development strategy 45—50
Global model, environment 48
Global model, illustrated 39
Global model, logical approach 41—42
Global model, organizational-based approach 42
Global model, process-based approach 42
Global model, stepwise construction 49
Global model, system-based approach 42
Global model, value chain analysis and 42—44
Global model, “architectural templates” 40—41
Global Positioning System (GPS) 158
Graphical reporting systems (GRS) 155
Histograms 136
Holistic Systems 212—213 225
Holt — Winters method 184
Inferential statistics 131 132—133; “Statistics”
Inferential statistics, approaches 137—140
inferential statistics, defined 132
Inferential statistics, regression analysis 137—140
Information Junction (IJ) 234
Information superhighway 8
information systems 31
Information systems, architectural templates 40—41
Information systems, France Telecom 171—172
Information systems, value chain alignment with 71—72
Infrastructure, design 80—84
Infrastructure, network 55—57
Infrastructure, operational 84 89
Infrastructure, physical 84 89
Interactive and Reporting Information System (IRIS) 230 232
Internet 8
Joint application development (JAD) 17
Knowledge discovery 96 97—98
knowledge management 6—7 25—50
Knowledge management, approach 105—106
Knowledge management, defined 6—7
Knowledge management, discipline 23
Knowledge management, framework 27
Knowledge management, organizational footprint 29—31
Knowledge management, pioneer 27
Knowledge management, principles 27—29
Knowledge management, revolution 26—31
Knowledge roadmap, generalized 53
Knowledge roadmap, solution 52
LATAInfo 156
LECInfo 157
LIDB interfaces 57
Local exchange carriers (LECs) 3
Logical modeling 41—42
Long-distance carriers (LDCs) 3
MapInfo Professional 155—168
MapInfo Professional, AreaCodeInfo 157
MapInfo Professional, CableInfo 157
MapInfo Professional, cellsite analysis with 159—162
MapInfo Professional, CellularInfo 157
MapInfo Professional, ContourInfo 157
MapInfo Professional, database query and search tool 167—168
MapInfo Professional, defined 156
MapInfo Professional, exchange location 166
MapInfo Professional, ExchangeInfo 157
MapInfo Professional, ExchangeInfo Plus 157
MapInfo Professional, fiber analysis 165—167
MapInfo Professional, geographical area display 159
MapInfo Professional, introduction to 156—158
MapInfo Professional, LATAInfo 156—157
MapInfo Professional, LECInfo 157
MapInfo Professional, Local Market Mapper 164—165
MapInfo Professional, Long Distance Analysis system 163
MapInfo Professional, MapMarker 157
MapInfo Professional, market analysis capabilities 162—164
MapInfo Professional, MSA/RSAInfo 157
MapInfo Professional, PCSInfo 157
MapInfo Professional, StreetWorks 156
MapInfo Professional, Telecom Mapper 162
MapInfo Professional, telecommunication offerings 156—158
MapInfo Professional, TrafficVolumes 157
MapInfo Professional, Trendline-GIS 157
MapInfo Professional, views 163—164
MapMarker 157
Marketing 59
Marketing, analysis 158; see also “Telecommunications systems”
Marketing, as driving force 11
Marketing, data visualization 181—183
Marketing, neural networks and 145
Marketing, programs 151—152
Marketing, role of 59
Marketing, value propositions 99
Medium-size business, business area responsibilities 64
Medium-size business, org chart 65
Medium-size business, organization structure 64—66
Microsoft Excel 172
Microsoft Excel, data export from STATlab to 175
Microsoft Excel, tracking sales with 111—114
ModelMAX 146 151—152 246—249;
ModelMAX, advanced technologies 247—248
ModelMAX, defined 246
ModelMAX, Direct Data Xchange (DDX) feature 248
ModelMAX, functions 246—247
ModelMAX, learning curve of 248
ModelMAX, power of 247
ModelMAX, predictive models 247 248
MS Query 111—114
MS Query, invoking 112
MS Query, query building screen 112 113
MS Query, report illustration 114
MS Query, use example 112—114
MS Query, uses 111
MSA/RSAInfo 157
multidimensional OLAP (MOLAP) 222
Multidimensional Scaling (MDS) 202
Network infrastructure, maintenance 56—57; see also “Telecommunications systems”
Network infrastructure, planning and development 55—56
Network infrastructure, value propositions 101—103
Neural networks 143—153
Neural networks, applying 152
Neural networks, benefits of 144
Neural networks, conclusion on 152—153
Neural networks, data input screen 146
Neural networks, gains chart 149—151
Neural networks, gains table 147—149
Neural networks, marketing and 145
Neural networks, ModelMAX 146
Neural networks, Seagate Holos and 227—228
Neural networks, step-by-step use of 145—152
Neural networks, training report example 146—147
Neural networks, types of 144
Normalization modeling techniques 16—17
One phone number 8
Online analytical processing (OLAP) 19 88 96 203 214 220—224
Online analytical processing (OLAP), compliance rules 220
Online analytical processing (OLAP), engine 222
Online analytical processing (OLAP), enterprise business intelligence 220
Online analytical processing (OLAP), multidimensional (MOLAP) 222—24
Operational efficiency 11
Operational efficiency, applications 109—110
Operational efficiency, defined 108
| Operational efficiency, objective of 109
Operational efficiency, overview 109—110
Operational infrastructure 89
Operational infrastructure, defined 84
Operational infrastructure, function of 89
Operational monitoring 96—97
Operational monitoring, advanced 117—127
Operational monitoring, complex business organizations 118—121
Operational monitoring, data preparation and 121
Operational monitoring, data sources 97
Operational monitoring, question formats 96—97
Operational monitoring, reporting levels and 119—121
Operational systems as knowledge stores 76
Operational systems, hybridized 74—76
Operational systems, resimplifying 77
Operations 62; see also “Telecommunications systems”
Operations, business 62
Operations, network 62
Operations, value propositions 104—105
Opportunity analysis 158
Organizational structure, large telecommunications firm 66
Organizational structure, medium-sized cellular firm 64—66
Organizational structure, value chain alignment with 68—71
Organizational structure, value chain and 63—66
Organizational-based model 42
Paging services 4
Paperless online service tracking (POST) 235—237
PCSInfo 157
Peg counts 9
Personal communication services (PCS) 4
Phone systems, creating 55—56
Phone systems, maintaining 56—57
physical infrastructure 89
Physical infrastructure, defined 84
Physical infrastructure, optimum 89
PowerCubes 121
PowerPlay 117—127
PowerPlay, alerts 125—126
PowerPlay, defined 118
PowerPlay, dimension displays 120
PowerPlay, features 124—127
PowerPlay, high-level report 121 122
PowerPlay, interface use 124
PowerPlay, performance tracking 121—124
PowerPlay, PowerCubes 121
PowerPlay, reporting levels 119—121
PowerPlay, scheduler 126—127
Preventative CPS 180
Private Branch Exchange (PBX) 3
Proactive CPS 190—191
Process-based model 42; see also “Sales”
Product, management 117—127
Product, performance tracking 121—124
Provisioning 57; see also “Telecommunication systems”
Provisioning, operational efficiency 109
Provisioning, value propositions 104
Quality of service data 172—178
Quality of service data, consumer 178—179
Quality of service data, types of 178
Query tools 19 88 96
Query tools, defined 19
Query tools, enterprise business intelligence 219
Query tools, failure of 115
Query tools, MapInfo Professional 167—168
Regression analysis 132 137—140;
Regression analysis, assumptions 140
Regression analysis, coefficients 139
Regression analysis, defined 137
Regression analysis, in forecasting 140
Regression analysis, residual associated with 184
Regression analysis, results 138
Regression analysis, running 137 138
Reporting tools 19 88 96
Reporting tools, defined 19
Reporting tools, enterprise business intelligence 219
Sales 61; see also “Telecommunications systems”
Sales, analysis 107—116 158
Sales, management 117—127
Sales, monitoring and control 110—111
Sales, operational efficiency 109
Sales, performance tracking 101 121—124
Sales, tracking with Microsoft Query/Excel 111—114
Sales, value propositions 101
Santa Clause Syndrome 81
Schedulers (PowerPlay) 126—127
SCRIBE-Questions 208
SCRIBE-Tutor 208
Seagate Holos 212—213; see also “Online analytical processing (OLAP)”
Seagate Holos, Ameritech case study 235—237
Seagate Holos, architecture 224
Seagate Holos, British Telecom case study 229—235
Seagate Holos, business intelligence software 223
Seagate Holos, case studies 229—237
Seagate Holos, client engine 224
Seagate Holos, customers 229
Seagate Holos, data mining capability 228
Seagate Holos, defined 225
Seagate Holos, Editor 232
Seagate Holos, functional OLAP products 221
Seagate Holos, hybrid approach 224
Seagate Holos, multidimensional inquiry in 227
Seagate Holos, neural net implementation 227—228
Seagate Holos, RDBMS coupling 226
Seagate Holos, server availability 228
Seagate Holos, SQL links 228
Seagate Holos, two/three-tier applications 226
Seagate Holos, Version 5.0 227
Service order processing, defined 58; see also “Telecommunications systems”
Service order processing, value propositions 104
Service rating/ranking systems 103
Silos, defined 30
Silos, illustrated 31
Silos, optimizing 32—38
SLP InfoWare Inc. 170 172
SLP InfoWare Inc., CNET partnership 170
SLP InfoWare Inc., Customer Profile System (CPS) 189
Specialized common carriers (SCCs) 3
SPEEDY 187 188
SPSS 239—244
SPSS, access and 240
SPSS, action and 241
SPSS, analysis and 240
SPSS, analysts 241
SPSS, as comprehensive solution 240—241
SPSS, automation and 241
SPSS, cluster analysis in 134
SPSS, company information 241
SPSS, consulting services 241
SPSS, dendogram in 135
SPSS, histogram in 136
SPSS, linear regression in 138
SPSS, numerical statistics 136—137
SPSS, offices 242—244
SPSS, regression results 138
Star Schema design paradigm 17
Stateside Bell 69—71
Stateside Bell, organizational alignment 71
Stateside Bell, value chain 70
Statistical analysis, conclusions on 140—141
Statistical analysis, enterprise business intelligence and 219—220
Statistical analysis, large problems and 143—144
Statistical analysis, options and objectives 131—133
Statistical analysis, tools 19 88 97—98
Statistics Distributed computing environment (DCE) 200—201 203
Statistics, data mining and 239
Statistics, descriptive 131—132 133—137
Statistics, importance of 239—240
Statistics, inferential 131 132—133 137—140
STATlab as data analyzer 174 201—202
STATlab for data exploitation 179 180
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